Regarding delivery
We usually arrange delivery within 3-5 business days and will contact you by email as soon as the arrangement is complete. Please note that delivery may be delayed due to busy seasons or disasters. In that case, we will contact you by email.
In addition, we cannot accept the desired delivery date at the time of ordering. So please contact the delivery company directly.
about shipping cost
The shipping fee varies depending on each region, so please check below.
-------------------------------------------------------------------------------------------Japanese prefecture↓
Aichi, Ishikawa, Ibaraki, Osaka, Kanagawa, Gifu, Kyoto, Gunma, Saitama , Shiga, Shizuoka, Chiba, Tokyo, Tochigi, Toyama, Nagano, Niigata, Hyogo, Fukui, Mie, Yamanashi, Wakayama
Carriage: 800 yen (880 yen including tax)
We strongly recommend using cool flights during the summer months.
If you use cool flights, the above shipping fee will be +800 yen.
In addition, free shipping will be provided if the payment exceeds ¥ 12,001.
-------------------------------------------------------------------------------------------Japanese prefecture↓
Aomori, Akita, Iwate, Ehime, Oita, Okayama, Kagawa, Kagoshima, Kumamoto, Kochi, Saga, Shimane, Tokushima, Tottori, Nagasaki, Hiroshima, Fukuoka, Fukushima, Hokkaido, Miyagi, Miyazaki, Yamagata, Yamaguchi
Shipping: Flat rate 1000 yen (1100 yen including tax)
We strongly recommend using cool flights during the summer months.
If you use cool flights, the above shipping fee will be +800 yen.
In addition, free shipping will be provided if the payment exceeds ¥ 12,001.
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Okinawa Prefecture
Shipping: Flat rate 2,400 yen (2,640 yen including tax)
We strongly recommend using cool flights during the summer months.
If you use cool flights, the above shipping fee will be +800 yen.
In addition, depending on the weight of the package, we may discuss the shipping fee, so we may consult with you.
Thank you for your understanding in advance.
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About cash on delivery fee
If you wish to cash on delivery, a separate fee will be charged as follows.
330 yen(with tax)→Up to 10,000 yen
440 yen(with tax)→From 10001 yen to 30,000 yen
660 yen(with tax)→from 30,001 yen to 100,000 yen
Cancellation of order
Cancellation notice: Within 24 hours of ordering
About shipping
For payment methods other than cash on delivery, we will deliver within 3 business days after confirming your payment.
If confirmation is delayed due to payment reasons , delivery may not be possible on the desired delivery date.
In addition, the shipping arrangement date for the ordered products is from Monday to Friday.
Saturdays, Sundays, and holidays, year-end and New Year holidays, Golden Week, and summer vacation are holidays for shipping arrangements.
About returns
We have enough attention to the quality control and shipping. But If you notice by any chance mistake or damage to the goods, fouling, when there was a crack, etc., Please make contact us within 7 days from the commodity arrival.
We will replace it with a non-defective item as soon as possible. in addition, Shipping fee is paid by our expense.
* If the replacement product is out of stock, we will refund it.
Please note that we cannot accept returns or exchanges if you contact us after that, or for your convenience.
* In addition, we cannot accept returns or exchanges in the following cases.
・ When it is judged that the product has been used at the time of return
・ If the item is returned without consultation
・ If you do not contact us within 7 days after the item arrives
・ Customer's order mistake
About sales quantity
We accept orders from one item.
Please note
After opening, refrigerate and drink as soon as possible.
The label design may differ depending on the vintage.
If the vintage changes due to import status, we will deliver the latest vintage.
In addition, inventory is constantly changing every hour. If the item you ordered is sold out, we will contact you as soon as possible.
In that case, we will respond by various methods such as replacement, cancellation, hold until the next arrival.